Privacy & Cookie Policy

Who we are

acloud9.com is the website of Anjana Cloud9 Solutions, providing AWS, Microsoft Azure, Microsoft 365, and related technology services. Anjana Cloud9 Solutions operates through Anjana Cloud9 Solutions LLP in India and Anjana Cloud9 Solutions, Inc. in the United States. Your service proposal or agreement identifies the entity providing a particular engagement.

For questions about information submitted through this website, contact info@acloud9.com.

Information collected through the website

• Enquiries: our forms request your name, company, email address, phone number where provided, user count, platform, service requirement, and message.
• Correspondence: information you provide when emailing us or discussing your requirements with our team.
• Technical information: website, hosting, security, and measurement services may process information such as IP address, browser and device details, pages accessed, and request or event data.
• Privacy preferences: your analytics and marketing choices are stored in your browser so the website can remember them.

Please do not submit passwords, access keys, payment card details, or sensitive customer data through the general enquiry form.

How information is used

Information submitted through an enquiry is used to respond, understand your requirements, prepare proposals, and communicate about the requested services. Website technical information supports operation, troubleshooting, security, and abuse prevention. Measurement tools help assess website usage and campaign effectiveness according to their configuration and your consent settings.

This website notice covers website interactions. Data handling for a customer service engagement is addressed in the relevant agreement and any applicable data processing terms.

Cookies, browser storage, and your choices

The banner lets you accept all categories, reject optional categories, or save separate analytics and marketing preferences. Necessary website and security functions remain active.

The preference record uses browser local storage under ac9_consent. It remains in that browser until replaced or cleared. Choices apply to the browser you are using; other devices or browsers may need separate choices.

The site uses Google tags and sends analytics and advertising consent settings to Google. Consent-aware Google tags can send limited measurements without cookies when storage consent is denied. Rejecting optional categories therefore does not mean that all technical network requests stop.

You can change your choices using the button below or Cookie Settings in the footer. Your browser also provides controls to clear cookies and local storage.

Website services and third parties

Website operation involves hosting, email delivery, security, and measurement services. Information may be processed by these providers as needed to deliver their functions. Current website integrations include Google tags, Google reCAPTCHA, and Cloudflare Turnstile. Security services may process technical request and device information to help distinguish legitimate use from automated abuse.

• Google Privacy Policy and Terms of Service
• Cloudflare Privacy Policy

External links take you to websites with their own privacy notices. Third-party content, where used, may connect to the relevant provider when loaded. Providers and our business entities may process information in countries outside your location.

Retention and protection

Enquiry and business correspondence may be retained for follow-up, service delivery, record keeping, and relevant legal or security requirements. Retention depends on the purpose and type of record; contact us for information about a particular submission.

We use administrative and technical measures to protect information. No website or transmission method can be guaranteed completely secure. Avoid sending confidential operational data until an appropriate channel has been agreed.

Your information requests

You can contact us to request access to, correction of, or deletion of personal information you have submitted, or to raise a privacy concern. Available rights and exceptions depend on applicable law. We may need to verify your identity before responding, and some records may need to be retained for legal, contractual, or security reasons.

Changes to this notice

We may update this notice when website features, service providers, or information handling practices change. The date at the top identifies the latest website notice.